When you arrive at Royal Spa you will be asked to complete a brief lifestyle elemental questionnaire to determine which treatments will best suit your needs. At this time please inform our spa concierge if you have any health concerns.
We recommend some time before your treatments to shower and enjoy the therapeutic benefits of our wet facilities – steam and sauna.
While we will always try to accommodate your treatments, late arrival may mean a reduction in your treatment time.
Mobile phones, while a necessary part of modern living, must be turned off in our treatment rooms and relaxation areas. In all other areas, please be considerate of other guests and switch them to quiet or meeting mode.
To ensure a peaceful and tranquil ambiance in the spa, children under 16 years old are not allowed.
We provide short for your privacy. They should be worn during water based treatments and massage treatments. Our therapists are fully trained to protect your privacy at all times.
Please remember to drink fluids, especially water during and after your time at Royal Spa.
Gentleman should shave a few hours before any facial treatment to increase comfort.
If you have enjoyed a body treatment we suggest you leave the oils on your skin for up to two hours before taking a shower so that your skin fully absorbs the oils’ properties.
Please inform our therapists at any time if you are uncomfortable or require anything during your treatment (e.g. pressure, room temperature, volume).
Please refrain from drinking any alcoholic beverage three hours before your treatments.
We recommend you leave valuables in your room. We do not assume liability for any valuables.
The therapist reserves the right to terminate the treatment if he/she feels the client’s behavior is undesirable.